Localising Governance: Strengthening the Role of Last Mile Institutions in Karnataka – Volume 2

The Government of Karnataka has set up the Second Administrative Reforms Commission (ARC-II) to examine the administrative processes in the government and its agencies and provide recommendations for administrative reforms. The ARC is expected to do so in light of the significant changes that have occurred in the government’s structure, functions, processes, programmes, citizen expectations, and technology. The ARC-II as part of its mandate covers a wide array of administrative reforms including in citizen service delivery, public grievance redress, training and capacity building, rationalisation of departments, performance management, strengthening evidence-based decision making, evaluation of schemes, and improving the field offices.